bld222 Privacy Policy

bld222 ("we", "us", or "platform") operates an online entertainment and gaming service for users in Bangladesh. This privacy policy ("policy") explains how bld222 collects, uses, stores, and protects your personal information.

By using our website or registering an account, you consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

bld222 always complies with applicable laws and regulations and gives the highest respect to the privacy of our users. This policy is written in simple and clear language so you can understand it easily.

We collect the following types of information to operate our services:

2.1 Information You Provide Directly

Information you provide yourself when you create an account at bld222 or contact us:

• Full name
• Email address
• Date of birth (for age verification)
• Mobile number
• Address (if applicable)
• Payment method details (related to bKash, Nagad, Rocket, or bank account)
• Identity verification documents (as part of the KYC process)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address
• Browser type and version
• Device type and operating system
• Which pages of the website were visited
• Time and duration of visits
• Information obtained from cookies and similar technologies

2.3 Transaction Information

Your deposit, withdrawal, and betting activity history is stored securely in our systems.

bld222 uses your personal information only for specific and legitimate purposes:

• Account Management: To create and manage your account and to verify your identity.
• Service Delivery: For gaming services, processing deposits and withdrawals, and customer support.
• Security and Fraud Prevention: To identify suspicious activity and keep your account secure.
• Legal Obligations: To comply with applicable laws and regulations.
• Communication: To send important updates, transaction confirmations, and support-related messages.
• Service Improvement: Analytics to improve our platform and user experience.
• Responsible Gaming: To identify unusual gaming behavior and provide assistance when needed.

bld222 takes industry-standard technical and administrative measures to keep your personal information secure.

4.1 SSL Encryption

Our entire website is secured with SSL (Secure Sockets Layer) encryption technology. This means all information exchanged between your browser and our servers remains encrypted and cannot be read by third parties.

4.2 Payment Information Security

Your complete bKash, Nagad, Rocket, or bank account details are not stored on our servers. Only the information necessary to process a transaction is handled through secure methods.

4.3 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, information may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce our agreements.

bld222 never sells your personal information or discloses it unlawfully. However, limited disclosure may occur in the following cases:

• Service Providers: Trusted third-party organizations for payment processing, technical services, and customer support — who use your information only in accordance with our instructions.
• Legal Requirements: To comply with court orders, government directives, or applicable law.
• Fraud Prevention: When cooperation is required with anti-money laundering (AML) and financial crime investigation authorities.
• Business Transfers: In the event of a business merger or acquisition, where users will be notified in advance.

All third parties we work with are contractually bound to uphold our privacy standards. We never share your information with outside parties for marketing or advertising purposes.

bld222 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous visit data to help us improve our services.

You can control or delete cookies from your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the platform.

As a bld222 user, you have the following rights regarding your own information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information beyond what is legally required to be retained.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a common format.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights, contact our support team via live chat or write to the email address below. We will process your request as quickly as possible.

bld222 services are intended only for those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21. An age verification process is followed at the time of account registration.

If we find evidence that a minor has opened an account, that account will be closed immediately and all associated information will be deleted.

Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it is handled under equivalent security and privacy standards.

For any international data transfer, we ensure appropriate safeguards are in place, including contractual protective clauses and data protection obligations.

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the date on this page.
• Send a notification to your registered email for important changes.
• Aim to give you sufficient time to understand the changes.

Continuing to use bld222 after a change is made will be considered as your agreement to the terms of the new policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available seven days a week, 24 hours a day to assist you.